Certified Speaking Professional Mel Kleiman is an internationally recognized authority on how to recruit, select, on-board, engage, and retain frontline hourly employees and the people who manage them. His expertise is based on his practical experience as the former owner of three different businesses as well as his more than 30 years of research and consulting work. Kleiman is best known for high energy, interactive presentations that deliver pragmatic, memorable, take home ideas and advice to help business owners and hiring managers improve every aspect of employee hiring and retention.

As featured on CNN Headline News, Kleiman also has five books to his credit including the bestselling Hire Tough, Manage Easy and his latest release, The 5 Firsts: A Simple System to On-board, Engage, and Retain Top Talent. He is a regular contributor to trade and professional journals including Convenience Store Decisions, Multi-Unit Franchisee, Restaurant Hospitality, Coke Solutions and National Shoe Retailer.

Kleiman is the founder and president of Humetrics, a leading provider of best practice information, training, and resources for recruiting, hiring, and retaining employees. He has been a member of the National Speakers Association since 1992 and is one of only 650 speakers worldwide to have earned the coveted Certified Speaking Professional designation. He also serves as a board member for the National Restaurant Association Educational Foundation and for the Workforce Institute and is a longstanding member of the Society for Human Resource Management.

For more information visit www.humetrics.com and www.kleimanhr.com.